Privacy Policy

1. Introduction

Go North Lights Inc. (NEQ 1190004567) ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our lottery ticket service available at gonorthlights.com.

By using our services, you consent to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

Personal Information

We collect the following types of personal information:

• Identity Information: Full name, date of birth, government-issued ID details
• Contact Information: Email address, phone number, mailing address
• Financial Information: Payment card details, bank account information, transaction history
• Account Information: Username, password, account preferences
• Gaming Information: Ticket purchases, game selections, winnings, deposit and withdrawal history

Technical Information

• IP address, browser type, device information
• Cookies and similar tracking technologies
• Usage data, pages visited, time spent on site
• Location data (based on IP address)

3. How We Use Your Information

We use your information for the following purposes:

• Service Provision: To create and manage your account, process transactions, facilitate lottery ticket purchases
• Verification: To verify your identity, age (19+), and eligibility to participate
• Communication: To send account-related notifications, transaction confirmations, marketing communications (with consent)
• Legal Compliance: To comply with legal obligations, including anti-money laundering and responsible gaming requirements
• Security: To detect, prevent, and address fraud, security issues, and technical problems
• Improvement: To analyze usage patterns and improve our services

4. Information Sharing and Disclosure

We may share your information with:

• Lottery Corporations: Official Canadian lottery corporations to process ticket purchases and claim prizes
• Payment Processors: Third-party payment service providers to process financial transactions
• Regulatory Authorities: Gaming regulators and law enforcement when required by law
• Service Providers: Third-party vendors who assist in operating our platform (hosting, analytics, customer support)
• Legal Requirements: When required by law, court order, or government regulation

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive information
• Regular security audits and vulnerability assessments
• Restricted access to personal information
• Secure payment processing through PCI-DSS compliant providers

While we strive to protect your information, no method of transmission over the Internet is 100% secure. Please use strong passwords and keep your account credentials confidential.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Maintain your session and keep you logged in
• Analyze site traffic and usage patterns
• Prevent fraud and enhance security

You can control cookie preferences through your browser settings. For more information, see our Cookie Policy.

7. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Withdrawal of Consent: Withdraw consent for marketing communications
• Data Portability: Request your data in a portable format
• Objection: Object to certain uses of your data

To exercise these rights, contact us at [email protected] or call +1 (604) 684-7200.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal and regulatory obligations
• Resolve disputes and enforce our agreements
• Prevent fraud and ensure security

Following account closure, we may retain certain information for up to 7 years as required by Canadian gaming and financial regulations.

9. Children's Privacy

Our services are NOT intended for individuals under 19 years of age. We do not knowingly collect personal information from anyone under 19. If we discover that a user is under 19, we will immediately delete their account and all associated data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new policy on this page
• Updating the "Last Updated" date
• Sending an email notification (for significant changes)

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.